Eliminating Rolled Cargo: Garment Manufacturer Sino-VN Route

🔴 The Challenge

Thuan Phuong Garment is a major exporter of finished apparel to European and North American retail brands. To meet strict delivery schedules, the factory relies on steady, predictable weekly imports of raw textiles and fabrics from suppliers in southern and eastern China.

Historically, the client utilized budget freight forwarders booking cargo on the spot market. Because these forwarders lacked direct carrier contracts, the client's containers were frequently "rolled" (left behind at loading ports due to overbooking) at major Chinese gateways like Shenzhen, Ningbo, and Shanghai. These rolled cargo incidents led to delays of 7 to 10 days, causing severe factory assembly line stoppages in Vietnam, forcing emergency air-freight usage, and risking heavy late-delivery penalties from international retail buyers.

🔵 The Solution

Mai Phuong Logistics was appointed to stabilize their Inter-Asia raw material pipeline. We moved away from the spot market co-loading model and instituted a carrier-backed contract framework:

1. Dedicated Tier-1 Vessel Allocations

We bypassed intermediate brokers and negotiated slot-charter space allocations directly with primary vessel carriers operating fixed-day weekly services between China and Cat Lai. We secured year-round space commitments, ensuring the client's containers have loading priority even during peak shipping seasons.

2. 14-Day Booking & Supplier Coordination SOP

Our China desks in Shenzhen and Ningbo coordinated directly with the client's vendors. We established a strict Standard Operating Procedure requiring booking releases 14 days in advance, securing container equipment early, and aligning warehouse delivery schedules with the designated vessel cutoff times.